Liberty AV Solutions CX Unify Cloud-Based AV & UC Management Platform

CX Unify Cloud-Based AV & UC Management Platform

Remote Monitoring and Remediation Software
Provides a simple, holistic view of all technology on the managed network, enabling support teams to be pre-emptive, responsive, and adaptive.

Holistic

• Single AV, UC, telephony, & IoT device dashboard
• Consolidates, organizes, and filters data for an “at-a-glance” view of:
  • System health
  • Device status
  • Network path detection
• Tracks live video conference call quality

Pre-emptive

• Prevent system downtime and mitigate meeting disruptions
• Persistent monitoring of system operations
• Anticipates potential issues, such as low battery and increasing device temperature
• Push event notifications, such as device offline or power surge

Responsive

• Maximize uptime and productivity
• Remote remediation – minimizes truck rolls, resolves technical issues or user errors quickly

Adaptive

• Prevent service interruptions
• Remotely update firmware, security patches, license renewals, and feature activations